55
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
An AI chatbot with a suspiciously perfect score.
DecliningSuspicious reviews
55/100
The near perfect rating relies heavily on hollow and unverified reviews.
Active installs
~53,000
our estimate · wp.org shows 30k+
Rating
5.0★
718 ratings
Trend · vs a year ago
-17%
Declining
241 → 201 installs/day
Warnings
- 75% of reviewers have no other wp.org activity — pattern often associated with paid or solicited 5★.
What to watch out for
- MAJOR75% of reviewers have no other forum activity
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Declining · -17% in the last year
241/day a year ago→201/day today
Reviews
what people actually sayReview trustMixed — some inflation
- 4.99★Verified rating — holds steady vs the raw 5.00★
- 75%One-shot reviewers — their only wp.org activity is this review — strongly linked to solicited or paid 5★
Reviews per month · 5★ vs lower
2025-07-092026-01-052026-06-04
5★ reviews1–4★ reviews
All-time ratings · 718 total
Latest reviews · 364 analyzed
- 2026-06-03★★★★★Nice Chat Bot I Am Using on my websiterozyinternational1-shot
- 2026-06-01★★★★★The Chatway application looks greateliskav1-shot
- 2026-06-01★★★★★A Reliable and User-Friendly Live Chat Solutionjaihunazimi7861-shot
- 2026-05-29★★★★★No Manager needed. AI got thisscorpianking1-shot
- 2026-05-25★★★★★very good chatlvlp1314
- 2026-05-22★★★★★Lightweight & easy to integratesaurabhdeep1-shot
- 2026-05-21★★★★★Seamless UI & Very easy to setupsidnathanf1-shot
- 2026-05-20★★★★★So easy to set up and start chatting with customers4ytgm12olpn7bttu
- 2026-05-20★★★★★This is the best Chat Bot ever!!!mile51-shot
- 2026-05-16★★★★★Fantastic live chat with amazing support!starkxu1-shot
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
356
Baseline · median of last 7 organic days
200
Prior 7-day baseline
387
Floor · 25th percentile over 14 days
5,340
Mean release-day peak (30d)
449
Latest day · 2026-06-03(organic)
+78.0%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
13%
Max month share · biggest single 30-day window
0.32
Distribution CV · <0.6 even, >1.5 bursty
100%
5★ share in analyzed sample
75%
Solo reviewers · only this one wp.org activity
-32%
Volume velocity · last 6mo vs prior 6mo
4.99 → 4.99★
Sample avg · raw → solo-filtered