72
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
Easy chat buttons that hide their best localization behind a paywall.
HealthyDeclining
72/100
The plugin provides excellent free utility but locks essential localization features behind a paywall.
Active installs
~450,000
our estimate · wp.org shows 400k+
Rating
5.0★
1,234 ratings
Trend · vs a year ago
-30%
Declining fast
2,746 → 1,918 installs/day
What to watch out for
- MINORdownloads down 30% vs a year ago
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Declining fast · -30% in the last year
2,746/day a year ago→1,918/day today
Reviews
what people actually sayChaty is well-regarded as a lightweight, easy-to-configure floating chat widget with a solid free tier, though users note that meaningful customization and localization require a paid upgrade.
What people like
- +Quick and easy to set up, with a short configuration time×3
- +Free version is considered feature-rich and functional×2
- +Supports multiple chat platforms (WhatsApp, Messenger, phone, etc.) with per-device control×2
- +Real-time message delivery works reliably — messages go directly to the user's phone
Common complaints
- −Customization beyond basic placeholder text requires a paid (Premium) upgrade
- −Plugin translation/localization is locked behind the paid tier, and WPML string translations do not work
- −Reseller/affiliate reward program for web designers has been removed despite still being advertised in the WP admin
- −No option to duplicate targeting/trigger rules, which users find limiting
Review trustMostly organic
- 4.90★Verified rating — holds steady vs the raw 5.00★
- 30%One-shot reviewers — single-review accounts (common for popular plugins, but worth noting)
Reviews per month · 5★ vs lower
2025-03-112025-11-062026-06-04
5★ reviews1–4★ reviews
All-time ratings · 1,234 total
Latest reviews · 90 analyzed
- 2026-05-25★★★★★Great plugin!Martin M
- 2026-05-22★★★★★awesome plug, very useful, excellent customer service, simple the bestjerrybarrios1-shot
- 2026-05-14★★★★★Chaty seem to be a very nice pluginBrigitte Schweizer
- 2026-05-11★★★★★Top pluginbajlazzo
- 2026-05-06★★★★★Floating Chat Widget is great and the team behind it is even betterdswpre1-shot
- 2026-04-19★★★★★Great!!casapades1-shot
- 2026-04-06★★★★★10 out of 10baterlife1-shot
- 2026-03-27★★★★★Great plugin, prompt supportRico
- 2026-03-23★★★★★Useful and practicalbenmustafa
- 2026-03-20★★★★★Flexible pluginNettSite
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
2,197
Baseline · median of last 7 organic days
2,561
Prior 7-day baseline
1,914
Floor · 25th percentile over 14 days
33,379
Mean release-day peak (30d)
14,295
Latest day · 2026-06-03(spike)
-14.2%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
14%
Max month share · biggest single 30-day window
0.56
Distribution CV · <0.6 even, >1.5 bursty
97%
5★ share in analyzed sample
30%
Solo reviewers · only this one wp.org activity
-27%
Volume velocity · last 6mo vs prior 6mo
4.92 → 4.90★
Sample avg · raw → solo-filtered