61
Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress
Simple forms come with a side of security scares and nagging ads.
HealthyPoor rating
61/100
Basic functionality is reliable but security vulnerabilities and misleading free claims undermine user trust.
Active installs
~35,000
our estimate · wp.org shows 30k+
Rating
4.0★
291 ratings
Trend · vs a year ago
+3%
Holding steady
151 → 155 installs/day
What to watch out for
- MINORverified rating is 3.83★
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Holding steady · +3% in the last year
151/day a year ago→155/day today
Reviews
what people actually sayContact Form by BestWebSoft is a long-standing, simple-to-use contact form plugin that has worked reliably for many users over the years, but is undermined by a serious security vulnerability, misleading free-vs-paid feature advertising, intrusive upsell ads, and inconsistent support.
What people like
- +Simple to set up and works reliably for basic contact form needs×4
- +Free version covers enough functionality for straightforward use cases×3
- +Support team has resolved technical issues effectively for some users×2
Common complaints
- −Critical security vulnerability (broken access control) allowing unauthenticated users to perform admin-level actions (since 4.3.5)
- −Features advertised as free (e.g. CAPTCHA) actually require payment or redirect to a paid external service×2
- −Intrusive, spam-like in-plugin ads and upsell nags
- −PHP session_start() call interferes with REST API and loopback requests
- −Support goes silent after initial contact, leaving issues unresolved
- −Plugin has fallen behind on WordPress compatibility updates, causing layout and functionality breakage×2
- −Generates serious code warnings flagged by code inspection tools
- −Lacks responsive/multi-column layout options
Review trustMostly organic
- 3.83★Verified rating — holds steady vs the raw 4.00★
- 13%One-shot reviewers — most reviewers are active community members
- past spikeReview timing — up to 33% of all reviews landed in a single month
Reviews per month · 5★ vs lower
2023-11-172025-03-112026-06-04
5★ reviews1–4★ reviews
All-time ratings · 291 total
Latest reviews · 90 analyzed
- 2025-12-09★★★★★Good Contact Forms Plugintranxhdr
- 2024-02-04★★★★★Magnificent plugin, and works great.Emilio Lejit
- 2023-10-30★★★★★Poor Supportelectricwatches
- 2023-01-02★★★★★Good supportgaburata
- 2021-05-05★★★★★Bugkathtam
- 2021-02-22★★★★★installation and upgrade to pro issuewordpressreviewer1-shot
- 2020-10-06★★★★★Nicekpurushotham
- 2020-09-26★★★★★Potentially harmfultaavi_miku
- 2019-12-17★★★★★Nagging ads, spam-likeaqyn
- 2019-09-26★★★★★Best one I have foundTC
Releases
recent versions from WordPress.org SVNAlternatives to Contact Form by BestWebSoft
Top Forms plugins, ranked by score.For developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
197
Baseline · median of last 7 organic days
153
Prior 7-day baseline
205
Floor · 25th percentile over 14 days
4,163
Mean release-day peak (30d)
218
Latest day · 2026-06-03(organic)
+28.8%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
33%
Max month share · biggest single 30-day window
3.11
Distribution CV · <0.6 even, >1.5 bursty
64%
5★ share in analyzed sample
13%
Solo reviewers · only this one wp.org activity
—
Volume velocity · last 6mo vs prior 6mo
3.90 → 3.83★
Sample avg · raw → solo-filtered