50
Online Forms — Customizable Payment, Contact, Quiz, Survey Form Builder – Jotform
Great forms ruined by a buggy and abandoned WordPress plugin.
Poor rating
50/100
Frequent functional failures and an undismissable admin banner make this plugin a frustrating experience.
Active installs
~25,000
our estimate · wp.org shows 20k+
Rating
3.2★
29 ratings
Trend · vs a year ago
-1%
Holding steady
70 → 70 installs/day
What to watch out for
- MAJORverified rating is 3.12★
- MINORnot updated in 7 months
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Holding steady · -1% in the last year
70/day a year ago→70/day today
Reviews
what people actually sayThe Jotform WordPress plugin has a poor reputation among users, with widespread reports of core functionality failures and an intrusive admin banner, leaving it hard to recommend despite the underlying form builder's breadth of options.
What people like
- +Wide range of form options and relatively easy form setup on the Jotform platform itself
Common complaints
- −Plugin frequently fails to display embedded forms on the front end — forms either don't appear or load indefinitely×4
- −Jotform's own support reportedly directs users away from the plugin and toward manual embed code as a workaround, signalling the plugin is effectively abandoned×2
- −An undismissable promotional banner was injected into the WordPress admin area with no option to hide it (since Feb 2025 update)
- −Signature field is buggy — randomly changes width, corrupts when form is initially hidden, and does not reliably apply defined field properties
- −Plugin appears to no longer receive updates, leaving users to find manual integration workarounds
- −Difficult and confusing setup process
- −Bugs extend beyond the plugin to the Jotform form builder itself
- −Support forum topics are closed to new replies, limiting users' ability to seek help×3
Review trustMostly organic
- 3.12★Verified rating — holds steady vs the raw 3.20★
- 10%One-shot reviewers — most reviewers are active community members
- past spikeReview timing — up to 50% of all reviews landed in a single month
Reviews per month · 5★ vs lower
2023-08-192025-01-102026-06-04
5★ reviews1–4★ reviews
All-time ratings · 29 total
Latest reviews · 29 analyzed
- 2025-02-06★★★★★Jotform ad banner can't be dismissed.jaywalker999
- 2024-10-22★★★★★Use the third party publish optionsbfancych
- 2023-07-25★★★★★Doesn't Workazlivin008
- 2023-07-25★★★★★Does not worknateadmin
- 2022-02-01★★★★★It just doesn't workBill Baber
- 2021-12-26★★★★★So Difficultrestro
- 2021-05-27★★★★★Not ready for production – buggy issuesronsnow1
- 2017-01-30★★★★★Guess it works or doesn't work – for me noWebDeb
- 2016-12-12★★★★★Very Usefulvolfan
- 2016-11-13★★★★★Jotform Reviewervinliyu1-shot
Releases
recent versions from WordPress.org SVNAlternatives to Online Forms
Top Forms plugins, ranked by score.For developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
68
Baseline · median of last 7 organic days
68
Prior 7-day baseline
51
Floor · 25th percentile over 14 days
68
Latest day · 2026-06-03(organic)
0.0%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
50%
Max month share · biggest single 30-day window
3.48
Distribution CV · <0.6 even, >1.5 bursty
52%
5★ share in analyzed sample
10%
Solo reviewers · only this one wp.org activity
—
Volume velocity · last 6mo vs prior 6mo
3.17 → 3.12★
Sample avg · raw → solo-filtered