66
Event Tickets and Registration
Great for selling tickets but support is a total gamble.
HealthyDecliningPoor rating
66/100
The plugin handles ticketing well but updates often break sites and support is unreliable.
Active installs
~100,000
our estimate · wp.org shows 90k+
Rating
3.5★
234 ratings
Trend · vs a year ago
-7%
Declining
1,324 → 1,228 installs/day
What to watch out for
- MINORverified rating is 3.88★
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Declining · -7% in the last year
1,324/day a year ago→1,228/day today
Reviews
what people actually sayEvent Tickets and Registration is a capable ticketing plugin with a loyal user base, but it carries a serious reputation for update-related site breakage and inconsistent — sometimes completely absent — paid support, especially since its acquisition by Liquid Web.
What people like
- +Support is responsive and helpful for paid users in positive experiences×4
- +Plugin works well and does what it promises for basic ticketing and registration×3
- +Seating add-on is functional and bugs in it were fixed quickly
Common complaints
- −Updates repeatedly break sites or take them down entirely, causing lost sales×4
- −Plugin forces users to update to continue working, even mid-event or during active sales periods×2
- −Paid support is unresponsive or completely absent for multiple users, with no follow-up×4
- −Support and service quality declined noticeably after acquisition by Liquid Web
- −Refund requests go unanswered for days
- −Conflicts with other plugins (e.g., Kadence design library breaks when plugin is active)
- −Uninstall option to remove data does not work, and reinstalling causes database issues
- −Documentation links are dead/broken
- −Limited customization options out of the box
Review trustReviews look organic
- 3.88★Verified rating — holds steady vs the raw 3.50★
- 19%One-shot reviewers — most reviewers are active community members
Reviews per month · 5★ vs lower
2023-11-172025-03-112026-06-04
5★ reviews1–4★ reviews
All-time ratings · 234 total
Latest reviews · 90 analyzed
- 2026-06-02★★★★★do not buy, no support what so everKommy
- 2026-05-22★★★★★worst support everekberlin
- 2026-05-04★★★★★Super Support – schnell und kompetentAgentiFijsh
- 2026-04-27★★★★★Buggy?Sanapaino
- 2026-04-12★★★★★Great plugin and quick supportcreacom
- 2026-03-06★★★★★Clashes with Kadence Design library Starter PacksHelenaDenley
- 2026-02-10★★★★★The best Customer Support!Michael
- 2025-11-12★★★★★Great support, no issues with the plugin & addonscorpconv
- 2025-10-13★★★★★Support efficace et hyper réactifimrsiv1-shot
- 2025-09-30★★★★★Fantastic Support and Customizationsnewsdawg
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
1,292
Baseline · median of last 7 organic days
1,306
Prior 7-day baseline
1,313
Floor · 25th percentile over 14 days
18,467
Mean release-day peak (30d)
2,055
Latest day · 2026-06-03(tail)
-1.1%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
11%
Max month share · biggest single 30-day window
0.88
Distribution CV · <0.6 even, >1.5 bursty
67%
5★ share in analyzed sample
19%
Solo reviewers · only this one wp.org activity
-30%
Volume velocity · last 6mo vs prior 6mo
3.87 → 3.88★
Sample avg · raw → solo-filtered