86
Import and export users and customers
Moving crowds of users is easy until your server hits a wall.
Healthy
86/100
The plugin provides excellent bulk user management for free despite occasional server timeouts.
Active installs
~95,000
our estimate · wp.org shows 70k+
Rating
4.7★
255 ratings
Trend · vs a year ago
+3%
Holding steady
616 → 634 installs/day
What to watch out for
- MINORhigh release cadence
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Holding steady · +3% in the last year
616/day a year ago→634/day today
Reviews
what people actually sayImport and export users and customers is a well-regarded, free WordPress plugin for bulk user management that handles large imports reliably, though it can struggle with server timeouts on very large files due to the lack of a batch/async upload feature.
What people like
- +Successfully handles large-scale user imports, including custom fields and extra user roles×5
- +Works well for exporting WooCommerce customers by role to CSV×2
- +Responsive and thorough developer support×3
- +Wide range of export/import options and detailed configuration×3
- +Reliable over long-term use×2
Common complaints
- −No async or batch upload feature; very large files can cause server timeouts and result in duplicates or errors×2
- −Column ordering in the CSV is strict — username and email must be first, requiring careful file preparation
- −Reported instance of exporting an empty CSV when filtering by user role without a date range (later resolved)
Review trustReviews look organic
- 4.65★Verified rating — holds steady vs the raw 4.70★
- 8%One-shot reviewers — most reviewers are active community members
Reviews per month · 5★ vs lower
2023-09-182025-02-092026-06-04
5★ reviews1–4★ reviews
All-time ratings · 255 total
Latest reviews · 90 analyzed
- 2026-06-03★★★★★Simple to use, gives you what you needpendle666
- 2026-05-12★★★★★Great plugin, great supportfelixsh1-shot
- 2025-09-11★★★★★Still working great after many yearswpnovice2
- 2025-06-25★★★★★Successfully imported 1000+ users!Arischvaran Puvanesvaran
- 2025-06-17★★★★★Seamlessly imported (and edited) 900+ users with many custom fields!Paolo Beccari
- 2025-05-06★★★★★So easy and safenatashaconnectedmarketing
- 2025-04-27★★★★★Great plugin.Henry Douglas
- 2025-04-23★★★★★Great pluginyellowlime
- 2025-04-08★★★★★Very happyDavid Robinson
- 2025-03-04★★★★★Good Jobmslk
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
1,475
Baseline · median of last 7 organic days
1,215
Prior 7-day baseline
1,533
Floor · 25th percentile over 14 days
17,741
Mean release-day peak (30d)
16,320
Latest day · 2026-06-03(spike)
+21.4%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
12%
Max month share · biggest single 30-day window
1.09
Distribution CV · <0.6 even, >1.5 bursty
87%
5★ share in analyzed sample
8%
Solo reviewers · only this one wp.org activity
-33%
Volume velocity · last 6mo vs prior 6mo
4.62 → 4.65★
Sample avg · raw → solo-filtered