71
OneSignal – Web Push Notifications
A veteran push service currently stumbling through a messy platform migration.
HealthyGrowing
71/100
Recent technical issues and a forced migration have soured the experience for many users.
Active installs
~127,000
our estimate · wp.org shows 70k+
Rating
4.3★
361 ratings
Trend · vs a year ago
+7%
Growing
600 → 640 installs/day
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Growing · +7% in the last year
600/day a year ago→640/day today
Reviews
what people actually sayOneSignal is a long-standing free web push notification plugin that many users have relied on for years, but its reputation has declined sharply due to a wave of configuration errors, a disruptive platform migration, and poor support responsiveness.
What people like
- +Has worked reliably for years for some users with no major issues×3
- +Free to use with broad device support including iOS, Android, PC, and PWA×2
- +Helps retain and grow subscriber base for content sites×2
- +Notification bell icon placement offers bottom-left or bottom-right options
Common complaints
- −Constant configuration errors: settings not applied correctly, permission prompts not working, conflicts between prompts, and inability to re-add deleted prompts×3
- −Service worker errors that are difficult to troubleshoot and lead to cascading further errors×2
- −A forced platform migration broke plugin-side configuration, requiring users to manage everything through the external OneSignal website
- −Subscription prompt language is now fixed to English with no multilingual or customization options after the migration
- −No multisite support
- −Documentation is poorly written and overwhelming, especially for advanced features like userId/ExternalUserID×2
- −Support is unresponsive or only redirects users to documentation links×2
- −Featured image not showing in notifications, with no support response
- −Notification bell icon overlaps other fixed page elements with no repositioning flexibility
- −WordPress Setup mode does not allow manually placing Subscribe buttons; Typical Setup mode loses auto-send-on-new-post functionality
Review trustReviews look organic
- 4.10★Verified rating — drops from 4.30★ once one-shot reviewers are removed
- 24%One-shot reviewers — most reviewers are active community members
Reviews per month · 5★ vs lower
2023-07-202025-01-102026-06-04
5★ reviews1–4★ reviews
All-time ratings · 361 total
Latest reviews · 90 analyzed
- 2025-09-22★★★★★Nothing workssinisterdx1-shot
- 2025-09-22★★★★★Una porqueriajosenovo
- 2025-04-21★★★★★Various bugs and glitches in OneSignal setupEvandro Bertussi Malanquini
- 2024-12-11★★★★★awesomeRaximjon Komiljonov
- 2024-11-29★★★★★——top!!!! ECCEZIONALETony Bellardi
- 2024-09-29★★★★★Is it onesignal or Super pwaOddusee
- 2024-08-06★★★★★The bests!damiendoumer
- 2024-06-22★★★★★Excelenteclaudiolb
- 2024-06-17★★★★★featured image not showingAlberto Olguin
- 2024-06-08★★★★★Mostly work.tanmaysaha19851-shot
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
936
Baseline · median of last 7 organic days
549
Prior 7-day baseline
1,050
Floor · 25th percentile over 14 days
11,295
Mean release-day peak (30d)
936
Latest day · 2026-06-03(organic)
+70.5%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
11%
Max month share · biggest single 30-day window
1.25
Distribution CV · <0.6 even, >1.5 bursty
73%
5★ share in analyzed sample
24%
Solo reviewers · only this one wp.org activity
—
Volume velocity · last 6mo vs prior 6mo
4.21 → 4.10★
Sample avg · raw → solo-filtered