55
It delivers your mail but might surprise your bank account.
HealthyDeclining
55/100
Helpful support cannot mask the frustration caused by unexpected charges and GDPR concerns.
Active installs
~15,000
our estimate · wp.org shows 10k+
Rating
4.1★
14 ratings
Trend · vs a year ago
-30%
Declining fast
51 → 36 installs/day
What to watch out for
- MINORdownloads down 30% vs a year ago
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Declining fast · -30% in the last year
51/day a year ago→36/day today
Reviews
what people actually saySendWP is praised for its simple pricing and responsive customer service, but users raise serious concerns about hidden support access, unexpected billing practices, and lack of GDPR transparency.
What people like
- +Simple pricing structure that users find easy to understand.
- +Responsive and helpful customer support with quick issue resolution.×2
- +Provides an elegant solution to tricky email delivery problems, enabling fast client issue resolution.
Common complaints
- −No transparent information about the provider’s location or GDPR compliance, making it unsuitable for EU operators.
- −Support access is hidden or unavailable without creating an account, and the plugin settings lack a clear support link.×2
- −Requires credit card upfront and imposes unexpected charges ($1 trial, $9 later) with no clear refund policy, leading to duplicate subscriptions.×2
- −Reconnection process after server changes is flaky, often needing multiple refreshes to succeed.
- −Identifies sites via IP hash rather than a public key, causing confusion and duplicate billing.
Review trustMostly organic
- 4.11★Verified rating — holds steady vs the raw 4.10★
- 36%One-shot reviewers — single-review accounts (common for popular plugins, but worth noting)
- past spikeReview timing — up to 50% of all reviews landed in a single month
Reviews per month · 5★ vs lower
2023-07-202025-01-102026-06-04
5★ reviews1–4★ reviews
All-time ratings · 14 total
Latest reviews · 14 analyzed
- 2024-12-03★★★★★Great plugin!henrixgrafiska1-shot
- 2024-09-20★★★★★Great Supportjdolence091-shot
- 2024-09-20★★★★★Worked like a charmstifoo4561-shot
- 2023-07-05★★★★★I have tried them all, and SendWP is by far the best!CapeDave2
- 2023-02-07★★★★★Super helpfulThe Pedal Bike
- 2023-01-27★★★★★Not recommended due to legal issuespresscode
- 2022-10-24★★★★★EssentialNolan
- 2022-02-25★★★★★Prompt response & patch quickly deployedfozi71
- 2022-02-25★★★★★Excellent support2scoops
- 2022-01-31★★★★★Fantastic productnicholasg32
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
25
Baseline · median of last 7 organic days
38
Prior 7-day baseline
24
Floor · 25th percentile over 14 days
90
Mean release-day peak (30d)
35
Latest day · 2026-06-03(organic)
-34.2%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
50%
Max month share · biggest single 30-day window
3.54
Distribution CV · <0.6 even, >1.5 bursty
79%
5★ share in analyzed sample
36%
Solo reviewers · only this one wp.org activity
—
Volume velocity · last 6mo vs prior 6mo
4.14 → 4.11★
Sample avg · raw → solo-filtered