67
Tutor LMS – eLearning and online course solution
Powerful course tools that come with a side of support headaches.
HealthyGrowingPoor rating
67/100
The plugin offers many features but suffers from unreliable support and frequent bugs.
Active installs
~121,000
our estimate · wp.org shows 100k+
Rating
4.4★
581 ratings
Trend · vs a year ago
+28%
Growing fast
952 → 1,218 installs/day
What to watch out for
- MINORverified rating is 3.82★
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Growing fast · +28% in the last year
952/day a year ago→1,218/day today
Reviews
what people actually sayTutor LMS is a capable and cost-competitive eLearning plugin with genuine potential, but it is held back by unreliable support, recurring bugs introduced by updates, and a growing tendency to lock basic functionality behind paid add-ons.
What people like
- +Offers a broad feature set for creating, managing, and selling courses×3
- +Significantly cheaper than hosted alternatives like Kajabi or Teachable, with more owner control
- +Individual support agents have resolved issues quickly and competently for some users×2
Common complaints
- −Support quality is widely criticised: slow response times (often days), tickets auto-closing before resolution, and going silent after being granted site access×6
- −Updates break previously working functionality, forcing users to retest and rework their setups×2
- −Core features and usability are heavily restricted in the free version, pushing users toward expensive paid plans×3
- −Plugin pushes its own ecosystem (custom page builder Droip, its own login system) rather than integrating with standard WordPress tools×2
- −Multiple functional bugs reported: duplicate notification emails, incorrect completion percentages, cart page conflicts, and a confusing module-completion flow×2
- −Native payment option redirects users to an external Stripe page, and forces collection of address/phone data with no apparent way to disable it
- −No content export functionality, making it difficult to migrate away from the plugin
- −Support staff made unauthorised changes to a user's live site (removed custom footer) without approval while troubleshooting
- −Password recovery is reportedly locked behind a paid plan
- −Installing the plugin broke a user's entire site during a test installation
Review trustReviews look organic
- 3.82★Verified rating — drops from 4.40★ once one-shot reviewers are removed
- 27%One-shot reviewers — most reviewers are active community members
Reviews per month · 5★ vs lower
2023-08-192025-01-102026-06-04
5★ reviews1–4★ reviews
All-time ratings · 581 total
Latest reviews · 90 analyzed
- 2026-04-28★★★★★Support team is very helpfulsusanbastin1-shot
- 2026-04-05★★★★★Bad Supportlashram1-shot
- 2026-02-19★★★★★Great support in onboardingkaranu123
- 2026-02-19★★★★★it looks to be the best lmsmatteo raggi
- 2026-02-03★★★★★Nie polecamaltaira84
- 2026-02-03★★★★★They don't even answer support questions/issues.rosterdotcom
- 2026-02-03★★★★★nur ärger gehabtmerten
- 2026-02-03★★★★★Password recovery doesn't work…operationscc1-shot
- 2026-02-03★★★★★course builder for patients and doctorsrheumaschool1-shot
- 2026-02-03★★★★★Poor Product Quality, Worse Support – Read the Refund Policy Fine Printlsim881-shot
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
1,017
Baseline · median of last 7 organic days
1,302
Prior 7-day baseline
1,041
Floor · 25th percentile over 14 days
17,710
Mean release-day peak (30d)
1,007
Latest day · 2026-06-03(organic)
-21.9%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
9%
Max month share · biggest single 30-day window
0.87
Distribution CV · <0.6 even, >1.5 bursty
67%
5★ share in analyzed sample
27%
Solo reviewers · only this one wp.org activity
+67%
Volume velocity · last 6mo vs prior 6mo
3.92 → 3.82★
Sample avg · raw → solo-filtered