68
Jetpack VaultPress
It promises peace of mind but often delivers total panic.
HealthyGrowingPoor rating
68/100
Users report frequent restore failures and feel forced into the Jetpack ecosystem.
Active installs
~15,000
our estimate · wp.org shows 10k+
Rating
3.8★
72 ratings
Trend · vs a year ago
+36%
Growing fast
102 → 139 installs/day
What to watch out for
- MINORverified rating is 3.78★
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Growing fast · +36% in the last year
102/day a year ago→139/day today
Reviews
what people actually sayVaultPress is viewed as an unreliable backup solution plagued by frequent restore failures, poor support, and forced dependence on Jetpack, though a few users report satisfactory automatic backups and responsive service.
What people like
- +Automatic daily backups give users peace of mind
- +Support can be prompt and helpful for some customers
- +Some users experience no failures and consider the service reliable
Common complaints
- −Backup process can get stuck in endless loops, causing missed backups×2
- −Restore functionality often fails, preventing recovery of backups×2
- −Customer support is frequently unresponsive, rude, or provides only generic replies×5
- −Plugin can significantly slow site performance or increase bandwidth usage×2
- −VaultPress cannot be used without a Jetpack subscription, making it effectively non-standalone×2
- −Migration attempts using VaultPress may fail and break live sites
- −Fails to detect security breaches, leaving hacked sites undetected
- −Accounts have been disconnected without user permission, causing loss of access
- −Standalone VaultPress subscription has been discontinued, forcing migration to Jetpack
Review trustReviews look organic
- 3.78★Verified rating — holds steady vs the raw 3.80★
- 11%One-shot reviewers — most reviewers are active community members
Reviews per month · 5★ vs lower
Not enough review history.
All-time ratings · 72 total
Latest reviews · 72 analyzed
- 2022-08-02★★★★★They may just disconnect your account because they think it's the best thing topasqualerose
- 2020-11-12★★★★★Peace of Mind (almost)theghall
- 2020-10-30★★★★★I signed up just to say DO NOT USE THIS!!!ngcmos
- 2020-09-14★★★★★Non-responseconleywilliam32
- 2020-09-10★★★★★Slow down the websiteedwardyves2
- 2020-06-07★★★★★Great Backup plugin,Habib
- 2020-01-16★★★★★Restore to New Hostscbuchholz1-shot
- 2019-06-28★★★★★Seriously uselesstamimarler
- 2019-05-30★★★★★Why are you forcing Jetpack on usManjunathpmf
- 2019-04-27★★★★★Useless Without Paid Subscriptionswamparoo
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
117
Baseline · median of last 7 organic days
97
Prior 7-day baseline
90
Floor · 25th percentile over 14 days
1,403
Mean release-day peak (30d)
150
Latest day · 2026-06-03(organic)
+20.6%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
—
Max month share · biggest single 30-day window
—
Distribution CV · <0.6 even, >1.5 bursty
67%
5★ share in analyzed sample
11%
Solo reviewers · only this one wp.org activity
—
Volume velocity · last 6mo vs prior 6mo
3.86 → 3.78★
Sample avg · raw → solo-filtered