39
Amazon Pay for WooCommerce
Responsive support cannot save a plugin that frequently breaks your store.
DecliningPoor ratingAutomattic
39/100
Technical failures and site crashes frequently outweigh the benefits of the responsive support team.
Active installs
~25,000
our estimate · wp.org shows 20k+
Rating
2.4★
27 ratings
Trend · vs a year ago
-46%
Declining fast
127 → 69 installs/day
Warnings
- Distributed from inside Automattic's main product (Jetpack / WooCommerce / Akismet ecosystem) — growth is partly captive.
What to watch out for
- MAJORverified rating is 2.26★
- MINORdownloads down 46% vs a year ago
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Declining fast · -46% in the last year
127/day a year ago→69/day today
Reviews
what people actually sayAmazon Pay for WooCommerce has a poor reputation among users, with widespread reports of the plugin simply not working after setup, causing conflicts with other payment methods, and receiving inadequate maintenance from a company of Amazon's scale — though a small number of users praise the responsiveness of technical support.
What people like
- +Technical support is responsive, professional, and willing to test staging environments when issues arise×3
Common complaints
- −Plugin frequently fails to work after setup — Amazon Pay button appears greyed out or unavailable on the site despite correct configuration×4
- −Plugin falls behind on updates and becomes incompatible with current versions of WordPress and WooCommerce, breaking sites×2
- −Conflicts with other payment methods — one user reported PayPal completely disappearing from WooCommerce settings after activation×2
- −Activating the plugin caused fatal errors or broke site functionality (e.g. homepage crashes, AJAX add-to-cart misbehavior)×2
- −Plugin does not work outside the USA, EU, UK, and Japan — unsupported currencies cause shop currency conflicts, and this limitation is not disclosed in the plugin description
- −Shipping address bug: the plugin overrides the customer's chosen shipping address and reverts it, causing fulfillment errors and lost customers
- −Amazon Pay account and service issues compound plugin problems — account suspensions without warning, slow dispute resolution, and poor customer service from Amazon's side×2
- −Transaction fees are not surfaced in the plugin dashboard, requiring merchants to log in to Amazon separately after every sale
- −Private key configuration errors persist even after manual key entry, blocking setup entirely
Review trustReviews look organic
- 2.26★Verified rating — drops from 2.40★ once one-shot reviewers are removed
- 15%One-shot reviewers — most reviewers are active community members
Reviews per month · 5★ vs lower
2023-07-202025-01-102026-06-04
5★ reviews1–4★ reviews
All-time ratings · 27 total
Latest reviews · 27 analyzed
- 2026-06-01★★★★★Not workingguillermopwgspain
- 2025-10-15★★★★★Dont waste your timeMr_sordum
- 2025-02-20★★★★★Excellent supportgarycorcoran1-shot
- 2024-07-25★★★★★Crashed our website – againpatrickhs
- 2024-04-24★★★★★Don't waste your time.z8eldred
- 2024-04-03★★★★★Terrible account registration process and supportAnonymous User
- 2024-02-16★★★★★Works without problems for me + great supportlucafriedrich
- 2024-01-15★★★★★Excellent customer supportelysianlifestyle1-shot
- 2023-12-14★★★★★Suspended without warning, unable to dispute/resolve timelymeloyelo51
- 2023-11-14★★★★★Only works in the USA, EU, UK or Japan, nowhere else.lesliedeanbrown
Releases
recent versions from WordPress.org SVNAlternatives to Amazon Pay for WooCommerce
Top WooCommerce plugins, ranked by score. 89
68
95
82
90
83
For developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
68
Baseline · median of last 7 organic days
73
Prior 7-day baseline
58
Floor · 25th percentile over 14 days
70
Latest day · 2026-06-03(organic)
-6.8%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
8%
Max month share · biggest single 30-day window
1.33
Distribution CV · <0.6 even, >1.5 bursty
30%
5★ share in analyzed sample
15%
Solo reviewers · only this one wp.org activity
—
Volume velocity · last 6mo vs prior 6mo
2.37 → 2.26★
Sample avg · raw → solo-filtered