48
WPCargo Track & Trace
Great for moving freight but questionable for moving refunds.
HealthyDeclining
48/100
It provides useful tracking features but users report significant issues with support and refunds after purchasing premium features.
Active installs
~15,000
our estimate · wp.org shows 10k+
Rating
4.0★
30 ratings
Trend · vs a year ago
-16%
Declining
54 → 45 installs/day
What to watch out for
- MINORnot updated in 11 months
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Declining · -16% in the last year
54/day a year ago→45/day today
Reviews
what people actually sayWPCargo Track & Trace is seen as a functional logistics plugin with praised support by some users, but many report unresponsive support, refund problems, and buggy add-ons.
What people like
- +Support is responsive and helpful×2
- +Plugin works well for logistics businesses×3
Common complaints
- −Support becomes unresponsive or rude after purchase×3
- −Refunds are not honored or are delayed×3
- −Add-ons contain bugs or cause fatal errors×2
- −Add-on features are limited and extra charges are required
Review trustMostly organic
- 4.06★Verified rating — holds steady vs the raw 4.00★
- 40%One-shot reviewers — single-review accounts (common for popular plugins, but worth noting)
- past spikeReview timing — up to 38% of all reviews landed in a single month
Reviews per month · 5★ vs lower
2023-08-192025-01-102026-06-04
5★ reviews1–4★ reviews
All-time ratings · 30 total
Latest reviews · 30 analyzed
- 2024-06-25★★★★★WPCargo Custom Field Add-ons Didn't Workbentontires
- 2024-05-30★★★★★Good Plugin and Fantastic Supportl1z0b
- 2024-03-13★★★★★Very good plugin for logistics businessabdullahalsalim
- 2024-01-10★★★★★¡10 Stars for the WpCargo Team and Plugins!Iran Silvano Mendoza Gutierrez
- 2023-11-17★★★★★Very Good Pluginrichardson2020
- 2023-11-14★★★★★Rich featured & excellent support!nishadv1-shot
- 2023-11-04★★★★★Nicezahiddofadar
- 2023-08-17★★★★★Good Supportic3man1-shot
- 2022-05-03★★★★★very weak support, stay bewarechankira1-shot
- 2021-08-10★★★★★Awesome Supportamitdzyn1-shot
Releases
recent versions from WordPress.org SVNFor developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
42
Baseline · median of last 7 organic days
44
Prior 7-day baseline
36
Floor · 25th percentile over 14 days
45
Latest day · 2026-06-03(organic)
-4.5%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
38%
Max month share · biggest single 30-day window
2.58
Distribution CV · <0.6 even, >1.5 bursty
73%
5★ share in analyzed sample
40%
Solo reviewers · only this one wp.org activity
—
Volume velocity · last 6mo vs prior 6mo
4.03 → 4.06★
Sample avg · raw → solo-filtered