43
SumUp Payment Gateway For WooCommerce
This gateway is more likely to break your checkout than process a sale.
DecliningPoor rating
43/100
Frequent technical failures and unresponsive support make this a highly unreliable choice for processing payments.
Active installs
~15,000
our estimate · wp.org shows 10k+
Rating
2.2★
40 ratings
Trend · vs a year ago
-16%
Declining
86 → 73 installs/day
What to watch out for
- MAJORverified rating is 2.20★
- MINORreviews unevenly distributed over time
Downloads over time
real new installs per day · release spikes shown separately from the trend2025-04-302025-08-082025-11-162026-02-232026-06-03
organicrelease spikerelease tailorganic trend · 14d rolling median
Declining · -16% in the last year
86/day a year ago→73/day today
Reviews
what people actually saySumUp Payment Gateway for WooCommerce is widely criticized for being unreliable and poorly supported, with occasional users reporting it works after setup, but most users encounter broken functionality and support hurdles.
What people like
- +Works after connecting to SumUp account with minimal setup
- +Recent update added improvements
Common complaints
- −Plugin frequently fails to work or breaks×6
- −Support is slow, unresponsive, and requires excessive verification×5
- −Lacks synchronization of products, inventory, and other data with SumUp×2
- −Does not function on shared hosting environments
- −Displays duplicate payment buttons on checkout
- −After a purchase, only one payment method remains visible
- −Missing API key field after version 2.5, causing auto-connection errors (since 2.5)
- −Test mode option disappears, introduced in version 2.1, leading to real transactions in test mode (since 2.1)
- −Plugin not compatible with WordPress 6.4.2 (since 6.4.2)
- −Lack of recent updates; plugin not updated for over two months
- −Site approval delays with SumUp, leaving sites unable to go live
Review trustReviews look organic
- 2.20★Verified rating — holds steady vs the raw 2.20★
- 13%One-shot reviewers — most reviewers are active community members
Reviews per month · 5★ vs lower
2023-07-202025-01-102026-06-04
5★ reviews1–4★ reviews
All-time ratings · 40 total
Latest reviews · 40 analyzed
- 2026-06-02★★★★★Doesn't work at all on two different websitesspinoops
- 2026-05-07★★★★★Don't bothercrisp5
- 2026-05-05★★★★★Not working over a monthgorcsek
- 2026-03-22★★★★★Horrible pluginadodscp
- 2025-09-03★★★★★doesnt connect automatically to sumup accountgeekandartsy
- 2025-06-26★★★★★Don't connect – Shared hostingazalbert
- 2025-06-12★★★★★No activa el estado procesando automaticamenteReinaldo
- 2024-12-20★★★★★Worked in minutesdajanatlarge
- 2024-08-13★★★★★Liking this pluginangeljs
- 2024-06-05★★★★★the plugin can be improvedytfufgiu1-shot
Releases
recent versions from WordPress.org SVNAlternatives to SumUp Payment Gateway For WooCommerce
Top eCommerce plugins, ranked by score.For developers & the curious
the raw signals behind the grade — none of this is on the friendly summary aboveDownload signals
Baselines are computed on organic days only — release spikes and their tails are excluded, so they're not inflated by the auto-update wave.
79
Baseline · median of last 7 organic days
66
Prior 7-day baseline
53
Floor · 25th percentile over 14 days
193
Mean release-day peak (30d)
67
Latest day · 2026-06-03(organic)
+19.7%
Week-over-week organic trend
Review signals
Concentration and drive-by metrics drive the review-burst and fake-review flags. 30–40% solo reviewers is normal; we only flag the extremes.
18%
Max month share · biggest single 30-day window
1.51
Distribution CV · <0.6 even, >1.5 bursty
23%
5★ share in analyzed sample
13%
Solo reviewers · only this one wp.org activity
+33%
Volume velocity · last 6mo vs prior 6mo
2.20 → 2.20★
Sample avg · raw → solo-filtered